Head of Operations (optional path to COO)

Permanent employee, Full-time · Berlin, Remote, Portugal

What we do
Ovom Care is reinventing fertility care from the ground up. We combine state-of-the-art clinics with AI-powered technology to dramatically improve outcomes while transforming the care experience for patients. From smarter medical decisions to seamless clinic operations, our proprietary tech and clinical model are built to serve patients better.
Our leadership team combines tech, clinical, and strategic excellence. Now, we’re looking for a world-class operator to join us for operations.
Your role
We’re looking for a high-caliber operator with a strategic mind and an obsession for execution, optimization, and scaling AI-enabled systems.
In this role, you’ll lead the rollout of new sites across Europe—through building, acquiring, or franchising clinics—and architect the operational systems that enable speed, scale, and excellence.
Design the AI-native operational backbone of a next-generation care system – where better processes lead directly to better patient outcomes, and greater efficiency means more people can access the life-changing possibilities of fertility treatment.

Your Impact
  • Own and optimize clinic operations—from workflows to P&Ls—ensuring efficiency, throughput, while driving patient care experience
  • Build systems that scale—turning best practices into playbooks and local excellence into repeatable success
  • Integrate tech into care delivery, shaping the product roadmap with our CTO and product team. Build Europe’s first end-to-end AI-native care infrastructure.
  • Scale our infrastructure across Europe (Portugal and beyond) through new builds, acquisitions, and franchise model
  • Lead the commercial onboarding and launch of new clinics, working closely with our VP of Clinic Development
  • Solve fires fast—from staffing to supply chain, you’re the go-to problem solver
  • Track and drive performance with clear KPIs tied to clinical and business outcomes
  • Lay the foundation for Ovom’s operational model at scale, with a clear path to COO
Your profile
You Might Be a Fit If You:
  • Have 5+ years of experience in operational leadership in healthcare 
    • Plus: experience in tech-enabled healthcare environments
    • Plus: experience in fertility care or woman's health 
  • Have Experience in building and managing cross-functional teams 
  • Has scaled multi-site operations or complex service delivery models across geographies
  • Are obsessed with processes, optimization, and execution
  • Are comfortable in managing operational budgets and optimizing unit economics 
  • Think like a founder – bias for execution & speed
    • Plus: Founder experience
  • Have experience or excitement for tech/AI-enabled care models
  • Understands clinic economics and healthcare KPIs
  • Are fluent in English (German and/or Portuguese a plus)
  • Wants to grow into a COO role as Ovom scales across Europe and beyond
What we offer
  • Shape the future of fertility with Europe’s most advanced AI-clinic mode
  • Join a Forbes 30 Under 30–backed leadership team with global ambition
  • Be backed by tier 1 VCs from Europe and the U.S.
  • Own real-world impact in a mission-driven, fast-moving environment
  • Build a category-defining company—where better care means more families created
Let’s Build the Future of Fertility Together
We’re looking for the top 1% of operators who are hungry for impact.
If you’re a builder ready to own the system behind the care, let’s talk.

Apply with a short note on why you you are the right candidate or text Felicia directly on LinkedIn

About us
We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration. 
Your application!
We appreciate your interest in the Ovom Care ecosystem. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at careers@ovomcare.com.
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