Head of Operations (Path to COO)

Permanent employee, Full-time · Berlin, Remote, Portugal

What we do
Ovom Care is reinventing fertility care from the ground up. We combine state-of-the-art clinics with AI-powered technology to dramatically improve outcomes while transforming the care experience for patients. From smarter medical decisions to seamless clinic operations, our proprietary tech and clinical model are built to serve patients better.
Our leadership team combines tech, clinical, and strategic excellence. Now, we’re looking for a world-class operator to join us for operational leadership.
Your role
We’re looking for a high-caliber operator with a strategic mind and an obsession for execution, optimization, and scaling AI-enabled systems.
You will work directly with the CEO and leadership team to own day-to-day operations across clinical services and the optimization of such, product integration, internal systems, and cross-team execution.

Your Impact
  • Own and optimize clinic operations—from workflows to financial KPIs—ensuring efficiency, throughput, while driving patient care experience
  • Scale our infrastructure across Europe and beyond through new builds, acquisitions, and franchise model
  • Build systems that scale—turning best practices into playbooks and local excellence into repeatable success: SOPs, KPIs, dashboards, and escalation rhythms are your best friend 
  • Integrate tech into care delivery, shaping the product roadmap with our CTO and product team. Build Europe’s first end-to-end AI-native care infrastructure.
  • Solve fires fast—from staffing to supply chain, you’re the go-to problem solver
Your profile
You Might Be a Fit If You:
  • 5–10+ years in healthcare ops leadership, ideally in private clinics, hospitals, fertility, or medtech
  • Proven multi-site management or scaling experience
  • Have experience in building and managing cross-functional teams
    • Clear communicator who earns trust fast across clinical and tech teams
  • Are obsessed with processes, optimization, and execution
  • Strong financial acumen: P&L ownership, pricing, margin tracking
  • Think like a founder – bias for execution & speed
    • Plus: Founder experience
  • Are fluent in English (German and/or Portuguese a plus)

Bonus:

  • Background in IVF, OB-GYN, or high-stakes elective care
  • Exposure to VC- or PE-backed growth environments
  • Familiarity with AI tools or clinic management systems
  • Experience in international, multi-lingual teams

What we offer
  • Shape the future of fertility with Europe’s most advanced AI-clinic mode
  • Join a Forbes 30 Under 30–backed leadership team with global ambition
  • Be backed by tier 1 VCs from Europe and the U.S.
  • Own real-world impact in a mission-driven, fast-moving environment
  • Build a category-defining company—where better care means more families created
Let’s Build the Future of Fertility Together
We’re looking for the top 1% of operators who are hungry for impact.
If you’re a builder ready to own the system behind the care, let’s talk.

Apply with a short note on why you you are the right candidate or text Felicia directly on LinkedIn

About us
We are an equal-opportunity employer and value diversity. We consider all applications equally regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. We strongly encourage individuals from groups traditionally underrepresented in tech to apply, and we can help with immigration. 
Your application!
We appreciate your interest in the Ovom Care ecosystem. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at careers@ovomcare.com.
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